Refund Policy
This Refund Policy explains how Fairy Coloring handles refund requests for paid plans and subscription purchases.
1. Refund Request Period
Customers may request a refund within 10 days of purchase.
2. Eligibility Conditions
To be eligible for a refund, the product or subscription access must not have been substantially used, where applicable.
Refund requests must be sent by email to [email protected].
Please include your email address and the reason for your refund request so we can review it properly.
3. Refund Processing
Once we receive your refund request, we will review it within 5 business days.
If approved, the refund will be returned through the original payment method.
Canceling Renewals
You can cancel a renewing subscription before the next billing cycle to avoid future charges.
Cancellation stops renewal for the next term but does not usually create a refund for the current paid period.
Contact
If you have any questions about refunds, billing, or subscription charges, please contact [email protected].